Return Process
Please carefully follow our return process to minimize any delays:
1. If your item is qualified to be returned, please Submit a Request in our Support Center stating your:
• Order number
• SKU number or product name
• Reason for return
2. Our customer service team will respond to your request within hours.
3. Please return the item to the return address we provided and send us return proof in the form of the tracking number and a valid return receipt.
4. Once we have received the returned item(s), we will email you and arrange refund or exchange as requested immediately.
Return time:Within 30 days after receiving the items.
We will refund as soon as we see normal logistics.